HOUSE RULES


To ensure a pleasant and respectful stay for everyone, please take note of the following rules:


  • Guests agree to leave the property, including all furniture, appliances, and equipment, in the same condition as it was found upon arrival.
  • Any damage, deterioration, or misuse of furniture, objects, or decorations will be deducted from the security deposit or must be paid in cash.
  • The property may only be occupied by the number of guests specified in the reservation. If you would like to add more guests, please contact us in advance. Additional charges will apply.
  • Commercial activities are not allowed on the premises.
  • Any behavior that causes disturbances or inconveniences to neighbors or violates community rules is strictly prohibited. If such situations occur, we reserve the right to remove the involved parties from the property and cancel the reservation immediately.
  • In cases of serious misconduct, guests will be held responsible for all costs related to any resulting damage.



CANCELLATION POLICY


Reservation and Deposit Payment


To confirm the reservation, a deposit of 30% of the total stay amount is required, to be paid via bank transfer. The remaining balance must be paid according to the conditions stated in the reservation confirmation.


Cancellations

Free cancellation with a full refund for any cancellation made up to 30 days before the arrival date. If the cancellation is made within 30 days prior to arrival, no refund will be issued.


No-Show


In case of no-show on the day of arrival without prior notice, the total reservation amount will be charged, and no refund will be issued.



PRIVACY POLICY


Data Protection (GDPR 679/2016)


In accordance with the European Regulation, GDPR 679/2016, you are informed that your personal data is part of a database whose data controller is BELGA INVEST GRUPO S.L., trading as Casa Fresca Gestión Vacacional, for the duration of the relationship and as required by applicable law, with the information stored under appropriate security measures.

Additionally, in accordance with Article 13 of the aforementioned regulation, you may exercise your rights by sending an email to casafrescagestionvacacional@gmail.com.